Changes to the Operations Regulatory Compliance Application (ORCA)

As of March 2, 2022, Information Requests (IRs) issued for condition compliance projects and compliance verification activities will be accessible under a new ORCA menu called “Information Requests”. When an IR is issued, the company contacts identified for that file will receive an email notification with a link to access the IR in the ORCA. IR responses and any supporting documents should be uploaded directly through ORCA. The company link can also be used to view the status of IRs while the file is active. A demo of the new functionality can viewed at ORCA Documentation Site.

Feedback for system improvements can be sent to DLERSSupport@cer-rec.gc.ca.

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Instructions

Please enter your contact information and click the Save and Next button at the bottom of this page. The system will immediately send you a message via email. When you click on the link in the message, it will take you to the next page so that you can enter the rest of the detailed information about the event that you are reporting and submit it to the CER.
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Check the box below and follow any additional instructions